Industry — Automotive

An AI agent for dealer groups and mobility brands

A car buyer contacts several dealers at once — the first useful reply usually wins. Helios replies first, qualifies the deal, and books the test drive or service slot.

Helios

Typically replies in seconds

AI
Do you still have the 2026 SUV in dark grey? I'd like a test drive.10:02
We have two units at the north dealership. Are you trading in a vehicle or paying with financing?10:02
Financing, with about 120,000 down.10:04
Test drive booked Saturday 11:00 with Luis, and I sent your pre-approval estimate.10:04
  • Lead qualified
  • Test drive booked
  • Stock confirmed
  • Synced to your CRM

In short

Helios is an AI sales and CX agent for automotive that responds to vehicle enquiries instantly, qualifies budget, trade-in and financing, books test drives, and schedules and confirms service appointments across WhatsApp, phone, Instagram and email.

What usually breaks

  • Leads shared with three competitors and answered last
  • Service scheduling tying up the phone line
  • Weekend and after-hours enquiries left to Monday
  • Inconsistent follow-up across dealerships

How Helios is deployed

WhatsApp

First reply on every vehicle lead

Availability, versions, price and financing answered instantly, with budget and trade-in qualified before an advisor picks it up.

Voice

Service appointment scheduling

Service bookings, confirmations and reschedules handled on the phone against real workshop capacity.

Instagram

Model and promotion enquiries

Campaign DMs and comments answered in seconds, then routed to the closest dealership.

Email

Quote and financing follow-up

Structured follow-up on open quotes and financing applications until the customer decides.

Conversations it handles today

Do you have this model in stock?What is the monthly payment with financing?Can I book a test drive on Saturday?How much is my trade-in worth?I need a service appointmentIs my vehicle ready?

Governance and security

  • Answers grounded in live inventory and workshop capacity
  • Routing by dealership, brand and region
  • Consistent follow-up across the whole group
  • Full transcripts written to your CRM
  • Encryption in transit and at rest
  • Your data is never used to train models

Frequently asked questions

Can it work across multiple dealerships?

Yes. Routing rules by brand, location and inventory send each conversation to the right dealership and advisor.

Does it quote financing?

It presents the options and figures you approve and hands off to a specialist for the formal application.

Can it handle service as well as sales?

Both. Sales qualification and service scheduling run on the same agent with different rules.

What about after-hours leads?

They get the same reply speed at 11pm on Sunday as at 11am on Tuesday.

Does it integrate with our DMS or CRM?

Yes, through your existing APIs, so advisors work from a single record.

See Helios on your own use case

A 30-minute working session with your channels, your data and your escalation rules.

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