Helios
Build agentBuild your agent
4.7/5Recommended by revenue teams

Every conversation answered. Every lead qualified.

Helios handles WhatsApp, Instagram, calls and email: answering questions, qualifying prospects, booking meetings and syncing every interaction to your CRM.

Takes about 5 minutes · Human handoff included

Prefer help? Talk to our team

5-minute setup · Human handoff · CRM sync

Helios

Typically replies in seconds

AI
I run a skincare brand. Can Helios answer WhatsApp DMs and book calls?10:02
Yes. Do you sell DTC, wholesale, or both? And how does your team qualify leads today?10:02
Both. Right now we just reply when we can.10:04
Got it. I can answer product questions, qualify by channel, and book a 15-minute consult. Want me to start with your catalog?10:04
  • Answers 24/7
  • Qualifies leads
  • Books meetings
  • Syncs to CRM

Built on the official WhatsApp Business Platform · works with the tools you already run

WhatsAppInstagramHubSpotSalesforceZendeskShopifyGmailGmail

How it fits

One agent in the middle of every conversation

Customers keep writing where they already are. Helios receives every channel, decides what to do, and keeps your systems in sync — no new inbox for your team to learn.

WhatsAppCallsInstagramEmailSalesforceHubSpotZendeskCalendarHelios agent

Pick a role

Hire the agent you actually need

Start with one job to be done. Each role is the same agent with a different brief, live in the same session.

Front desk

  • Answer every message
  • Cover missed calls
  • Reply 24/7
  • Route to the right team
Start with this one

Lead qualifier

  • Ask the qualifying questions
  • Score the lead
  • Enrich the record
  • Assign an owner
Start with this one

Follow-up

  • Chase quiet threads
  • Re-engage old leads
  • Send reminders
  • Log every touch
Start with this one

Meeting booker

  • Read your availability
  • Confirm in the thread
  • Send reminders
  • Sync your calendar
Start with this one

Customer support

  • Answer FAQs
  • Check order status
  • Solve from your help center
  • Hand off with context
Start with this one

Collections

  • Remind on balances
  • Share payment links
  • Confirm receipts
  • Update your CRM
Start with this one

Build your own

Describe the job in plain language. We shape the brief with you and it is running before the call ends.

Start with this one

Answers in seconds

24/7 first response on every channel, in Spanish and English.

Qualifies and routes

Asks the right questions, scores the lead, assigns the owner.

Books meetings

Reads your calendar and confirms the slot inside the thread.

Writes back to your CRM

Every action logged in HubSpot, Salesforce, Zendesk or your API.

Getting started

Live in five minutes, in production in a week

  1. Channels

    WhatsApp Business Platform
    Telephony number
    Instagram & email
    1First 5 minutes

    Connect your channels

    Official WhatsApp Business Platform, your number, Instagram and email. Guided setup, nothing to deploy.

  2. Knowledge sources

    Training 82%
    catalog.pdf124 products
    /help-center38 articles
    Price listSynced
    2First hour

    Ground it on your content

    Point Helios at your catalog, help center and price list. It answers only from what you give it.

  3. Guardrails

    Confidence threshold0.85
    Human handoff
    Pilot team1 of 4
    3First week

    Go live, supervised

    Confidence thresholds and human handoff on from day one. Widen once you have read the transcripts.

Security & compliance

Built to pass your security review

  • Official WhatsApp Business Platform
  • Encrypted in transit and at rest
  • Role-based access control
  • Full audit log of every action
  • Never trains models on your data
  • Data-processing agreement available

“We built Helios after watching too many good leads go cold in inboxes nobody had time to answer. Your customers are already writing to you — the agent just makes sure someone always writes back, well, and that your team only steps in where it matters.”

The Helios team

Helios in short

The short, factual version, for anyone comparing options.

What it is
An AI agent that answers, qualifies and books meetings inside your existing conversations.
Channels
WhatsApp Business Platform, phone calls, Instagram direct messages and email.
Setup time
About 5 minutes self-serve, or set up with our team.
Languages
English and Spanish natively, including mixed threads.
Human handoff
Confidence thresholds route conversations to a person with full context.
Data handling
Encrypted, role-based access, full audit log, never used to train foundation models.

Questions before you start

How does pricing work?

Helios is a monthly subscription priced on channels and conversation volume, with no setup fee. We size it on the setup call so you know the number before you commit.

How much work is it on our side?

A couple of hours: approving the WhatsApp number, pointing us at your content and reviewing the first week of transcripts. We handle the configuration.

Do we need engineers?

No engineers are needed for a standard Helios setup. Engineering only gets involved if you want Helios to call a private internal API.

Does it work in Spanish and English?

Helios works natively in English and Spanish, including mixed threads. The agent replies in the language the customer used, with your tone of voice in each.

What if the agent is not sure?

Helios escalates to a human. You set confidence thresholds and restricted topics; anything outside them goes to a human with the full context attached.

See it running on your own conversations

Enter your website and the agent is answering in about five minutes.

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